Contact information
Whether you have inquiries regarding our handcrafted leather collection, express US delivery, custom orders, or care instructions, our concierge team is at your service.
Corporate & Operational Headquarters
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Legal Business Entity: Masdou LLC
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HQ Address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110
Get in Touch
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Client Support Email: contact@masdou.store
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Telephone Support: +1 (985) 589-0797
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Concierge Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Direct Inquiries & Response Times
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Order & Tracking Support: Please include your order number in the subject line for expedited assistance (responses typically within 12 to 24 hours).
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Press & Trade Partnerships: For interior designers, trade accounts, or press requests, please reach out directly via email with your company credentials.